By Irum Saleem
Consumers vent out their anger at Jazz on Twitter on Wednesday after the Pakistan Telecommunication Authority (PTA) imposed a fine of Rs30 million on the Pakistan Mobile Communication Limited (PMCL) — JAZZ — for its failure to comply with the Quality of Services Key Performance Indicators (KPIs) in seven cities of the country.
The PTA has also directed the licensee to improve the quality of licensed services so as to meet or exceed the target value of QoS parameters as per the license standards and QoS Regulations. In case of failure to comply with, legal proceeding will be initiated against the licensee as per applicable law.
Its a Jazz routine to deduct undefined amounts from account. Currently jazz has almost 72 million subscribers. If it deducts Re.1 in a day. Tau Fine tau half subscribers ki maar hy… baqi munafa he munafa wo bhi all 30 days,” says Shahid on Twitter.
Abi Kausar said “They started looting consumer more & more after a notice was issued to Principal Officers Pakistan Mobile Communication Limited AamirHafeezIbrahim under Section138(1) of the Income Tx Ordinance2001 with a deadline to pay arrears of tx by 1300hours on Oct28.. Stop looting people.”
Rana Irfan tweets “I’ve just seen trending v
Exactly this is what I was speaking about since the beginning of this month but our sleepy authority @PTAofficialpk don’t cares. @jazzpk @JazzCash their bullshit services needs to be fixed.”
Mohsin Afridi tweets “In October 2020 the federal board of revenues large taxpayer unit in Islamabad on Wednesday sealed the main business premises of cellular company #jazz alleging non-payment of Rs25.393 billion income tax of the tax year 2018. They paid those dues from or pockets?”
Hope Jazz will improve it’s service and redress the grievances of its customers. PAK DESTINY